FAQ

Do you test your products on animals? 

All of our soaps and lip butters are 100% cruelty-free and never tested on animals. We frequently test products on ourselves and willing friends and family only.

Are your products vegan? 

We create our soaps from plant-based oils only. All of our bars are 100% vegan with the exception of Honeycomb & Oats (uses honey and beeswax for those with dry skin). Our lip butters contain nourishing beeswax.
 

Are your products gluten- and nut-free? 

We do not create our products in a gluten- or nut-free facility, so we can’t guarantee that our soaps or lip butters have not come into contact with either of these common allergens. But our soap recipes containing oats are made using gluten-free oats only. 
 

I have sensitive skin. Are your products safe for me? 

We carefully craft our products from simple, 100% natural ingredients, pure enough to use on the most sensitive skin. Although allergic reactions to our pure and natural ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin. If redness or irritation develops within 24 hours, discontinue use. 
 

Do you accept returns and refunds? 

We are a small operation, and handcraft every bar of soap and tube of lip butter with care. Due to the nature of our product, we do not offer returns or refunds at this time. But, upon receipt of your order, if there are any items that appear to be defective, damaged, or incorrect, please contact us within 3 business days so we can make it right.

Do you ship your products internationally? 

We only ship within Canada at the moment.